Midea’s Customer Care Service operates as follows:
EMAIL US
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Technical Support
Monday to Friday
8.30am to 5.30pm AEST
Sales & General Product Support
Monday to Friday
8.30am to 5.30pm AEST
Customer Care Service enquiries
Monday to Friday
8.30 am to 5.30pm AEST
Spare Parts enquiries
Monday to Friday
8.30am to 5.30pm AEST
Have you checked our FAQs page?
Warranty Registration
24 hours/day, 7 days/week online
Is your product out of Warranty?
There’s still no one better to fix it than Midea.
Call our customer service representatives on the applicable 1300 number below and they will get your details, try to solve your problem over the phone and if they are unable, they will book a technician to attend to your appliance.
Before you call, please have your purchase invoice, the serial number of the appliance (appears on a sticker on the appliance) as this will speed up the booking process. For warranty information please refer to your applicable warranty card.
Air Conditioning: 1300 726 002
Appliances: 1300 132 371
Download a copy of our current Warranty Cards here